Questions and answers
  • For investors
  • For partners

General questions

How do I create an account on the AUTOMATIX platform?
On the registration page, type in your login, e-mail address, payment confirmation, PIN, and a secure password to sign in to your account. Registration in itself is considered confirmation of the user's consent to the existing user agreement and privacy policy.
I forgot my account password, what do I do?
After you have verified that your account password has actually been forgotten or irretrievably lost, use the password recovery feature. Click "Restore Access", enter the e-mail address to which the account is registered, and click "Restore". Expect an email with further instructions. If you have not received a letter within 3 minutes, check the spam folder.
How do you ensure the protection and security of the platform and my investments?
Our company has a specialized security unit that provides a wide range of measures to protect business and personal information. In particular, reliable and verified protection against DDOS attacks, SSL encryption of all user data being transferred, and unique security software algorithms instantly uncovers any attempt to commit illegal actions.
Can I lose my investment?
Each registered user is warned of the multiple financial risks of the associated investment activities on the AUTOMATIX platform, and correctly understands the company's implied economic business strategies.

Investments

How do I leave a deposit / how do I invest?
Select an investment plan having gone through the details of the payment terms, select the available payment system, and specify the amount in USD that you want to invest. If you invest in cryptocurrency, you will be recalculated according to the current exchange rate. Click "Pay". A deposit in cryptocurrency is placed no more than 30 minutes after the time of its placement.
When is the deposit activated in cryptocurrency after it is paid?
In order for a deposit made in cryptocurrency to be activated in a private office, the transaction must be verified by the blockchain cryptocurrency network. In most cases, this occurs within 15 minutes, but sometimes the transaction takes longer.
What restrictions apply to the size of investments and the withdrawal of funds?
You can invest from $10 on daily investment plans, and from 100 USD on investment plans with deferred payment. The maximum amount available to place as a deposit is 50.000 USD. You can leave an unlimited number of deposits. The minimum amount available for output from the account balance is 0.1 USD (0.003 BTC, 0.01 LTC, 1000 DOGE, 0.003 ETH, 0.004 ZEC, 0.003 BCH).
Which payment systems are available to carry out cash transactions?
We work with the most convenient and popular payment services, such as Bitcoin, Litecoin, Dogecoin, Ethereum, Zcash, BitcoinCash, Payeer, NixMoney, will soon be available to PerfectMoney, AdvancedCash.

Withdrawal of funds

When will a profit be sent from the placed deposit?
On daily investment plans, profits are sent every 24 hours from the time the deposit is activated in accordance with the specified terms and conditions. On investment plans with deferred payment, the profits are accrued all at once at the end of the established deposit period.
How do I withdraw my earnigs from my balance?
On the money withdraw page, select a payment system, the personal account information that you want to use to check out cash, specify the amount of output, and confirm the payment with the PIN code. Click "Withdraw Funds".
When will the money be on my account in the payment system?
Operations for the withdrawal of USD, BTC, LTC and DOGE are instantaneous and are carried out automatically. ETH, ZEC and BCH withdraws are performed manually. Sometimes the output time can take up to 24 hours.
I made a withdraw, but there is no money on my account, what do I do?
Please don't worry. Contact your support service at least 24 hours after you made the withdraw. We're most likely already aware of this problem and we'll solve it before you contact us.

General questions

What is a referral?
A referral is a user who has registered with AUTOMATIX through your personal referral link.
Where can I find my personal referral link?
The referral link is in your personal account in the "Partners" section
What is an upline and how do I know if I have one?
An upline is a user whose referral link you registered on our platform. Your upline will be listed under the account creation form, as well as in your personal account in the "Partners" section
How do I change my upline?
In order to change the user who invited you, you must send an e-mail request to help@automatix.top or through a feedback form indicating the new user's login and the reasons for changing your upline. 

Affiliate program

How do I participate in the affiliate program?
Invite your friends, acquaintances, or business partners to make up to 15% of their deposit totals. Your payload will depend on the total number of funds made available by your first, second or third level referrals. We recommend that you familiarize yourself with the payback ranking system on the Partners page in more detail.
When will I see the referral bonus?
The rebate is automatically sent when the deposit of your referral is activated.
What are the restrictions on the amount of funds I can make?
You can make an unlimited amount of funds from an unlimited number of referrals.
How do I increase my partnership status and earn more?
Each regular status will be automatically assigned when the partner reaches the required investment plateau. Thus, the more you attract active investors, the larger the rewards are obtained from the funds invested.

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